As a leader in rental finding and destination services, PorchLight is continually seeking improvement and innovation that will elevate the service experience for our customers. As an early adopter of AI generated tools, we are excited to share how this technology will expedite training updates via written and visual learning tools for our agent partner network.
Why AI-Powered Training Videos?
Training our partners is crucial for ensuring they provide the best possible experience for our transferees. With the integration of AI technology, we can create dynamic, engaging training videos that cater to various learning styles and provide comprehensive information in an easily digestible format.
Key Benefits of AI-Generated Training Videos:
Customization: AI allows us to tailor content specifically to the needs of our touring partners, ensuring that each video addresses relevant scenarios and information they will encounter in the field.
Efficiency: These videos can be produced quickly and updated easily as our processes and services evolve. This ensures that our partners always have access to the most current training materials.
Engagement: Interactive elements can be incorporated into the videos, making learning more engaging and memorable. This helps partners retain critical information better than traditional training methods.
Accessibility: AI-generated content can be made available on-demand, allowing partners to learn at their own pace and revisit materials whenever necessary.
Upcoming Training Video Topics
We’re excited to announce a range of topics that will be covered in our upcoming AI-powered training videos:
- To Do’s and Not to Do’s of Virtual Rental Tours
- Ins and Outs of Settling In Services
- A Look Inside RentLINK
- Overcoming Obstacles Such as Poor Credit and Multiple Pets
Next Steps: We’ve already rolled out two new AI-generated training videos to support our partners in the field, and we’ll continue to provide more valuable content to them over the next few months. We’re committed to supporting our touring partners to deliver ‘best in class’ services for our transferees, and believe that these resources will greatly enhance their capabilities, confidence and overall service delivery.
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