For the second consecutive year, PorchLight Rental & Destination Services was named Supplier of the Year by MoveCenter. MoveCenter launched this annual award as a platform to celebrate the ‘behind-the-scenes’ companies that are the lifeblood of any successful relocation.
“Founded in 1963, MoveCenter is a global Relocation Management Company that offers a full range of employee relocation and assignment management services in over 150 countries,” explains MoveCenter Executive Vice President Heisha Freeman. We learned early on that supplier performance excellence is fundamental to our own success. Out of thousands of MoveCenter suppliers worldwide, only 10 were recognized as winners of this prestigious award in 2018. PorchLight was chosen as a top performing supplier.”
This award is MoveCenter’s highest honor for those that achieve the top-performance standards necessary to meet customer expectations and remain competitive in the global economy. They use an evaluation process which assesses key attributes such as availability, responsiveness and customer friendliness of the coordinator(s) and willingness to “go the extra mile” to not just satisfy, but delight clients. In addition to this subjective feedback, the company evaluates quantifiable metrics including transferee survey results, variance between estimates and actual prices, timeliness and accuracy of invoices, record of legal compliance, and adherence to specific client requirements including Service Level Agreements.
Diane Ayres, president of PorchLight, said, “Again, we are truly honored. This distinguished award highlights the personal touch our team of committed, passionate associates deliver to create predictable performance outcomes for our clients. That predictable, high-performance is what sets PorchLight apart and we thank MoveCenter for recognizing our critical advantage in today’s competitive global market.”
PorchLight Rental & Destination Services, a women-owned business, provides rental finding and settling-in services to relocating employees and their families throughout the U.S. and Canada. Its unique service model offers choice and customization that meets the individual needs of each customer while also closely adhering to employer policy. PorchLight’s well-tenured, on-the-ground local destination experts and in-house transferee support resources guarantee exceptional service, quality support, and predictable performance outcomes.
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